Do you have a question? Write to us at info@woolville.com
Menu

How to return goods

Returning goods

  • Did you order the goods from our e-shop and it does not fit you? It doesn’t matter at all, within 30 days we will gladly exchange it or refund it. Just contact us, we will send courier to you for free.

 

Reasons for returning of goods

  • Exchange of unused goods. (In the case of bad size, color, dimensions and the like)

  • Return of goods within 30 days of collecting order without giving any reason.

  • Reclamation within 2 years from purchase of goods. (Complaints refer to product defects that are not caused by normal use)

 

Procedure

  • Detailed instructions can be found on the Exchange and Returns page

  • Please contact us via email: info@woolville.com  or phone: +420 576 776 776, where you tell us the following information: Order number, phone number, e-mail, address to which we can send the driver.

Read more