Join our Woolville Flock and receive benefits

Over 10 years on the market

Free shipping from 275 €

Up to 60 days to return goods

Competitions and events for members only

Do you have a question? Write to us at
info@woolville.com
Products from sheep wool - Woolville.com
Do you have a question? Write to us at
info@woolville.com

FAQ

How much will I pay for shipping?

The shipping costs are determined by the method of delivery and payment. For all shipping costs, see Shipping and Payment.

How do I order from Woolville?

It’s simple. Choose the product you like. Compare your usual size with the measurements in our size charts. Select the size and/or colour and add the product to your shopping cart. Then, all you have to do in the shopping cart is select the payment and shipping methods, fill in the address and place the order. However, if you are experiencing any problems, call us on +420 774 774 217 and we will place your order together over the phone.

What should I do if I want to return goods?

Simply fill in the online returns form.

I want to exchange a product, what should I do?

Please, proceed through the returns form and send the unwanted goods back to us. We will then send you a code for free shipping that you can use to place a new order for the correct item right away. Thank you!

How do I complain about faulty goods?

Just send us an email with photos and description of the problem to info@oveckarna.cz. Please, include the order number the item you are complaining about comes from, the name of the person who placed the order and the method you would like the complaint be resolved. However, if the complaint cannot be settled with the help of photos, we shall ask you to send the item in question back to us.

When will my order arrive?

The sooner you order, the sooner we deliver your piece of fluffy goodness. If you buy from Woolville on a weekday morning, we will forward the package to the courier that same day, and then it is up to the courier.

How do I choose the right size?

Size charts are available for footwear and wool clothing. Always compare the measurements in the size charts with your actual measurements before ordering.

How can you contact us?

We are here for you at +420 226 258 800 or email info@woolville.com, and on weekdays also on online chat.

© 2025 Woolville.com   |   Czech Wool company s.r.o   |  Cookies settings  |   Principles of personal data processing  |   Consent to the processing of personal data | Created by wpj.cz

close
Do you have a question? Write to us at
info@woolville.com

Add to cart

Color variations

Choose size

Product detail

Baaa, I'm Wally

Sorry to interrupt, but I need a hoof from you so I can find out how you're enjoying Woolville. Because that's the only way I can give you the caaare you deserve. I promise, on my wooly coat, that everything I learn will staaay under the protection of my flock.

Preferences

With your cookie settings I taaake your satisfaction seriously. Let me know what cookies I can work with, and please remember that changes to your settings will only take effect for the browser you are currently using. You can easily change your preferences at any time in the footer of the site.

More information about Woolville cookie settings can be found here.

Technical cookies are essential for the proper operation of the website and all its functions.

Allow me to show you this fluffy menu based on your preferences. These cookies also allow me to show you only what you're really interested in on the site.

They help me find bugs and measure site performance. Thanks to these cookies, I can make sure that you are always satisfied with your purchase at Woolville.

These cookies are greaaat. In addition to this website, I can also meet you on social media and advertising networks, where I ensure that the ads are interesting for you.