Enjoy the benefits of Woolville flock
Get a 5% discount on every purchase and other great member only benefits.
Have you found one of your purchases doesn’t fit? No problem. You can simply return it.
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Did you place your order without registration?
Yes, of course. When trying on shoes, you must wear socks and try the shoes on in a dry and clean environment to avoid soiling any part of the item. Regarding socks or underwear, you must try them on whilst wearing your own socks or underwear underneath.
Members of Woolville flock have 30 days to return goods, the regular return period is 14 days from the delivery of your package.
Simply fill in the online returns form. Once you have done that, you will receive an email with all the information you need to return the goods. Please return the goods unused and in original packaging. Thank you!
Only return unused, unworn items with all the original tags and labels. If possible, also return the undamaged original packaging. If the item consists of more than one part, you must return all parts.
Money for returned items will be refunded to the account number provided in the form. If a returned item shows any sign of use and/or is soiled, the loss in value will be deducted from the amount you purchased the item for.
Once we receive your package, we will check to make sure the returned items are undamaged and if everything is ok, we will refund your money as soon as possible, though no later than 14 days from the delivery of the package.
After you have filled in the form, we will send you a code for free shipping. This way, you can immediately place a new order for the correct size or type of product. Simply return the original item to us and we’ll refund the money to your account.
Get a better bargain. Wally the Sheep has arranged for each member of our Woolville flock to get a 5% discount on every purchase.
on every purchase
from 99 €
30 day returns
for members only