Do you have a question? Write to us at
info@woolville.com

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Shipping and payment

We will deliver your fluffy order by GLS or DHL. Orders over € 275 are shipped for free. And if you become a member of our flock, you get free shipping for orders over € 79. Would you like to join us?

Delivery options

UPS Europe

Price 16 €, free for orders over 275 €.

Price 16 €, free for orders over 275 €.

  • The price for the transport is 16 € including VAT
  • The ordered product is delivered through UPS Europe
  • The goods will be delivered in 2 days (UPS delivers from Monday to Saturday - excluding holidays).
  • In the morning before delivery, the courier will contact you and confirm with you the exact place and time of delivery.
  • Of course, with the courier you can agree to change the place and time of delivery of the shipment.
  • When using this type of transport, you need to enter your phone number at which you can be reached.
  • You can track your shipment at: http://www.dhl.com/en.html. Enter the parcel number from your confirmation email and click "Track". Enter the parcel number you received in the confirmation email and confirm by clicking 'Track'.
  • For orders over 275 €, shipping is free of charge! Register and you will get free shipping from 79 €!

GLS parcel service

Delivery from € 8, free for orders over € 275.

Delivery from € 8, free for orders over € 275.

  • Price of delivery is € 8, incl VAT.
  • Your order is delivered by GLS Parcel Service.
  • Your order will be delivered within 3 to 4 days (GLS delivers Monday to Saturday, excluding public holidays).
  • On the morning of the delivery, the courier will contact you and confirm the exact place and time of delivery with you.
  • The place and time of delivery can be changed upon agreement with the courier.
  • When using this delivery option, you need to enter your phone number at which you can be reached.
  • You can track your the shipment at: https://gls-group.eu/EU/en/parcel-tracking. Enter the parcel number from your confirmation email and click 'Search'.
  • Shipping is free for orders over € 275. Sign up and get free shipping for orders over € 79!

Payment methods

Pay by card through Gopay payment gateway.

  • Bank transfer​
    • IBAN: CZ1720100000002800769247
    • BIC/SWIFT: FIOBCZPPXXX

When choosing a GoPay payment, the last step in the shopping cart will show you the option to pay with a card or the option to pay via Internet Banking.

If you need any help, do not hesitate to contact us by phone +420 226 258 800 or by email at info@woolville.com.

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Do you have a question? Write to us at
info@woolville.com

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Baaa, I'm Wally

Sorry to interrupt, but I need a hoof from you so I can find out how you're enjoying Woolville. Because that's the only way I can give you the caaare you deserve. I promise, on my wooly coat, that everything I learn will staaay under the protection of my flock.

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